6:00 AM – Rise and Shine
The day begins early at Woodstock Heating & Cooling, especially during the peak winter season. After my morning coffee, I check my service schedule and load up the van with essential parts and tools. Today’s route includes stops in Crystal Lake and Huntley, where temperatures are expected to drop below freezing.
7:30 AM – First Call
Our first customer in Lake in the Hills needs urgent furnace maintenance. These preventive service calls are crucial – they help homeowners avoid complete system failures during the coldest days. I perform a thorough inspection, clean the components, and replace the air filter.
10:00 AM – Emergency Response
A call comes in from Algonquin – a family’s heating system has completely stopped working. These situations require immediate attention, especially with young children in the home. After diagnosing the issue, I discover a failed ignitor, a common problem with older furnace models.
Key Tasks During a Typical Service Call:
- System diagnostic checks
- Thermostat calibration
- Air filter replacement
- Ductwork inspection
- Safety control testing
2:00 PM – Heater Installation
The afternoon involves a scheduled installation in McHenry. Working with a teammate, we remove an aging unit and install a new energy-efficient heating system. These installations typically take 4-6 hours, requiring precise attention to detail and proper calibration.
5:30 PM – Wrapping Up
Before heading back to our Woodstock headquarters, I complete the day’s service documentation and prepare the van for tomorrow. Every day brings different challenges, but ensuring our neighbors stay warm during Illinois winters makes it all worthwhile.
Final Thoughts
Working in HVAC requires technical expertise, problem-solving skills, and a commitment to customer service. At Woodstock Heating & Cooling, we pride ourselves on maintaining comfortable indoor environments throughout our service area, no matter the season.